Terms of Service
Last Updated: December 15, 2025
Contact Information
Pinnacle
Alexanderplatz 7, 10178 Berlin, Germany
Phone: +49 30 2462 8174
Email: info@pin-nacle.com
Agreement to Terms
These Terms of Service govern your use of the Pinnacle website and the arcade game development services we provide. By accessing our website or engaging with our services, you agree to be bound by these terms.
Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services. These terms apply to all visitors, users, and clients of Pinnacle.
Service Description
Pinnacle provides professional arcade game development services, including but not limited to:
- European arcade production guidance and market expertise
- Haptic design and feedback system development
- German regulatory compliance consulting and support
- Technical consulting for arcade game development projects
- Documentation and implementation support
Specific services, deliverables, timelines, and pricing are determined through individual consultation and formalized in separate service agreements or proposals. The website provides general information about our capabilities and is not itself a contractual offer.
Acceptable Use of Our Services
When using our website and services, you agree to the following acceptable use guidelines:
Permitted Uses
- • Browsing our website for information about our services
- • Contacting us through provided forms or communication channels
- • Engaging with us for legitimate arcade game development projects
- • Accessing resources and information we make publicly available
Prohibited Uses
- • Using our services for any unlawful or fraudulent purpose
- • Attempting to gain unauthorized access to our systems or data
- • Distributing malware, viruses, or harmful code through our website
- • Scraping or harvesting data from our website without permission
- • Misrepresenting your identity or affiliation when contacting us
- • Interfering with the proper functioning of our website or services
- • Using our intellectual property without authorization
Service Engagement and Access
Our arcade game development services are provided on a project basis. The engagement process typically includes:
1. Initial Consultation
You contact us with information about your project needs. We assess whether our services are suitable for your requirements.
2. Proposal and Agreement
If we proceed, we provide a detailed proposal outlining scope, deliverables, timeline, and pricing. Services commence upon mutual agreement to these terms.
3. Project Execution
We deliver services according to the agreed scope. You participate as needed through feedback, approvals, and provision of necessary project information.
4. Completion and Support
We provide final deliverables and documentation. Follow-up support is available as specified in the service agreement.
Service Availability and Modifications
Website Availability
We strive to maintain continuous website availability but cannot guarantee uninterrupted access. The website may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We are not liable for any loss or inconvenience resulting from website unavailability.
Service Capacity
Our consulting services are subject to availability and capacity constraints. We reserve the right to decline projects or limit the number of concurrent engagements to maintain service quality. Acceptance of a project inquiry does not constitute a binding commitment until formalized through a service agreement.
Service Changes
We may modify, suspend, or discontinue any aspect of our services at our discretion. We will make reasonable efforts to notify existing clients of material changes that affect active projects. Changes to our general service offerings do not affect the terms of executed service agreements.
Geographic Scope
While our website is accessible globally, our services focus primarily on European arcade markets and German regulatory compliance. We may decline projects outside our areas of expertise or geographic focus.
Intellectual Property Rights
Our Content and Trademarks
All content on this website, including text, graphics, logos, images, and software, is the property of Pinnacle or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may view and download website content for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise use our content without express written permission.
Client-Provided Materials
When you provide us with materials, information, or intellectual property for a project, you represent that you have the necessary rights to share these materials and grant us permission to use them for the purposes of delivering our services. You retain ownership of your original materials.
Work Product
Ownership of deliverables and work product created during service engagements is specified in individual service agreements. Typically, you receive ownership of project-specific deliverables upon full payment, while we retain rights to our general methodologies, tools, and pre-existing intellectual property.
Payment and Pricing
Pricing for our services varies based on project scope, complexity, and requirements. Service fees are specified in individual proposals or service agreements.
- All prices are quoted in US Dollars unless otherwise specified
- Payment terms and schedules are defined in service agreements
- Prices displayed on the website are subject to change and are for informational purposes
- Final pricing is confirmed through direct consultation and formal proposals
- Additional costs for third-party services or tools will be disclosed in advance
We reserve the right to modify our pricing structure for future projects. Changes do not affect the pricing terms of existing, signed service agreements.
Confidentiality
We recognize that you may share sensitive information about your arcade game projects when working with us. We commit to maintaining the confidentiality of your proprietary information and will not disclose it to third parties without your permission, except as required by law or as necessary to deliver our services.
For projects requiring heightened confidentiality protection, we can execute separate non-disclosure agreements as appropriate. General information about project types and methodologies may be used for our own business purposes, such as case studies or service descriptions, with identifying details removed.
Termination and Suspension
We reserve the right to suspend or terminate your access to our website or services if you violate these Terms of Service or engage in behavior that we determine to be harmful, inappropriate, or contrary to our business interests.
For active service engagements, termination procedures and obligations are governed by the specific service agreement. Both parties typically have the right to terminate with appropriate notice, subject to payment for work completed and other provisions outlined in the agreement.
Disclaimers and Limitations
Important Legal Notice
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
Website Information
While we strive for accuracy, we do not warrant that information on our website is complete, accurate, current, or free from errors. You should verify important information through direct consultation with us.
Service Results
We provide professional consulting services based on our knowledge and experience. However, we cannot guarantee specific results, regulatory approval outcomes, or commercial success of your arcade game projects. Market conditions, regulatory requirements, and technical factors may affect project outcomes.
Third-Party Dependencies
Our services may involve coordination with third parties, regulatory bodies, or technical platforms. We are not responsible for the actions, delays, or decisions of third parties that may affect your project.
Limitation of Liability
To the maximum extent permitted by applicable law, Pinnacle shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to lost profits, business interruption, loss of data, or project delays.
For services provided under a service agreement, our total liability is limited to the fees paid for that specific engagement. This limitation applies regardless of the legal theory under which liability is asserted and even if we have been advised of the possibility of such damages.
Governing Law and Jurisdiction
These Terms of Service are governed by the laws of the Federal Republic of Germany, without regard to conflict of law principles. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in Berlin, Germany.
We encourage resolution of disputes through direct communication and negotiation before pursuing formal legal proceedings. For service-specific disputes, the dispute resolution mechanisms outlined in individual service agreements apply.
Changes to These Terms
We may modify these Terms of Service at any time to reflect changes in our services, legal requirements, or business practices. When we make material changes, we will update the "Last Updated" date and may provide notice through our website.
Your continued use of our website or services after changes become effective constitutes acceptance of the modified terms. If you do not agree with the changes, you should discontinue use of our services. Changes do not affect the terms of existing, signed service agreements.